{"id":10133,"date":"2026-04-23T23:47:36","date_gmt":"2026-04-24T03:47:36","guid":{"rendered":"https:\/\/distributionstrategy.com\/?post_type=tribe_events&#038;p=10133"},"modified":"2026-05-06T17:21:11","modified_gmt":"2026-05-06T21:21:11","slug":"05-05-26-sme-navigating-the-new-normal","status":"publish","type":"tribe_events","link":"https:\/\/distributionstrategy.com\/event\/05-05-26-sme-navigating-the-new-normal\/","title":{"rendered":"Navigating the New Normal: Live From B2B Online Chicago"},"content":{"rendered":"\n<div class=\"wp-block-group alignfull has-white-color has-blue-800-background-color has-text-color has-background has-link-color wp-elements-1 is-layout-flow wp-block-group-is-layout-flow\" style=\"margin-bottom:0;padding-top:var(--wp--preset--spacing--80);padding-bottom:var(--wp--preset--spacing--80);background-image:url(&apos;https:\/\/distributionstrategy.com\/wp-content\/uploads\/2026\/04\/Event-BG-SME-scaled.png&apos;);background-position:50% 45%;background-size:cover;\">\n<div class=\"wp-block-custom-wrapper width-wide\"><div class=\"inner\">\n<p class=\"has-white-color has-text-color has-link-color has-monospace-font-family has-book-font-size wp-elements-2 wp-block-paragraph\" style=\"margin-top:0;margin-bottom:var(--wp--preset--spacing--md);font-style:normal;font-weight:700;line-height:1.2;text-transform:uppercase\">Subject Matter expert <\/p>\n\n\n\n<h1 class=\"wp-block-heading has-headline-font-family has-xl-font-size\" style=\"margin-top:0;margin-bottom:2.5rem;letter-spacing:-0.015em;line-height:1.1\"><strong>Navigating the New Normal<\/strong>: Live From B2B Online Chicago<\/h1>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-6ee76cfc wp-block-columns-is-layout-flex\" style=\"margin-top:0;margin-bottom:0\">\n<div class=\"wp-block-column has-white-color has-text-color has-link-color wp-elements-3 is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<div class=\"wp-block-buttons has-custom-font-size has-monospace-font-family has-md-font-size is-layout-flex wp-block-buttons-is-layout-flex\" style=\"font-style:normal;font-weight:700;line-height:1.3;text-transform:uppercase\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-blue-900-color has-blue-50-background-color has-text-color has-background has-link-color wp-element-button\" href=\"#registration-form\" style=\"padding-top:var(--wp--preset--spacing--md);padding-bottom:var(--wp--preset--spacing--md)\">WATCH Now<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<p class=\"event-excerpt has-white-color has-text-color has-link-color has-lg-font-size wp-elements-4 wp-block-paragraph\" style=\"margin-top:0;margin-bottom:0;font-style:normal;font-weight:600;letter-spacing:-0.015em;line-height:1.3\">Practical moves: what distributors are doing right now to protect profitability and position for recovery<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n\n\n\n<div style=\"height:1rem\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-custom-wrapper width-wide has-book-font-size\" style=\"line-height:1.4\"><div class=\"inner\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"320\" src=\"https:\/\/distributionstrategy.com\/wp-content\/uploads\/2026\/04\/B2B-Online-Graphic-2-1024x320.png\" alt=\"\" class=\"wp-image-10236\" srcset=\"https:\/\/distributionstrategy.com\/wp-content\/uploads\/2026\/04\/B2B-Online-Graphic-2-1024x320.png 1024w, https:\/\/distributionstrategy.com\/wp-content\/uploads\/2026\/04\/B2B-Online-Graphic-2-300x94.png 300w, https:\/\/distributionstrategy.com\/wp-content\/uploads\/2026\/04\/B2B-Online-Graphic-2-768x240.png 768w, https:\/\/distributionstrategy.com\/wp-content\/uploads\/2026\/04\/B2B-Online-Graphic-2-1536x480.png 1536w, https:\/\/distributionstrategy.com\/wp-content\/uploads\/2026\/04\/B2B-Online-Graphic-2.png 1920w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">The ground has shifted for wholesale distributors. Ecommerce and AI are no longer side initiatives \u2014 they are central to how distributors sell, serve and compete. Digital channels are becoming the primary path to purchase, while AI is reshaping pricing, sales execution and customer experience. The question is no longer whether to invest, but how to build a business that performs with them at the core.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This session examines how distribution leaders are advancing ecommerce and deploying AI to drive measurable results. From conversion optimization and digital adoption to AI-powered pricing, sales enablement and customer insights, the focus is on practical moves: what distributors are doing right now to accelerate growth and improve performance.<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-monospace-font-family has-book-font-size\" style=\"margin-top:var(--wp--preset--spacing--xl);margin-bottom:0;font-style:normal;font-weight:700;text-transform:uppercase\">Key Takeaways<\/h2>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-gray-200-color has-alpha-channel-opacity has-gray-200-background-color has-background\" style=\"margin-top:0\"\/>\n\n\n\n<ul class=\"wp-block-list has-book-font-size\">\n<li>How leading distributors are increasing digital adoption and improving ecommerce conversion<\/li>\n\n\n\n<li>Where AI is delivering the fastest return across pricing, sales and customer experience<\/li>\n\n\n\n<li>Approaches to personalization that drive higher engagement and share of wallet<\/li>\n\n\n\n<li>Operational use cases where AI is improving efficiency and decision-making<\/li>\n\n\n\n<li>How to align teams and processes to scale ecommerce and AI effectively<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading has-monospace-font-family has-book-font-size\" style=\"margin-top:var(--wp--preset--spacing--xl);margin-bottom:0;font-style:normal;font-weight:700;text-transform:uppercase\">Join Us<\/h2>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-gray-200-color has-alpha-channel-opacity has-gray-200-background-color has-background\" style=\"margin-top:0\"\/>\n\n\n\n<p class=\"wp-block-paragraph\">Join us on May 5,&nbsp;2026&nbsp;at 9PT\/12ET to explore strategies for protecting margin and sustaining growth in today&#8217;s volatile distribution environment.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:10px\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-container-core-column-is-layout-a7dce961 wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<h2 class=\"wp-block-heading has-monospace-font-family has-book-font-size\" style=\"font-style:normal;font-weight:700;text-transform:uppercase\">Panelists<\/h2>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-gray-200-color has-alpha-channel-opacity has-gray-200-background-color has-background\" style=\"margin-top:0\"\/>\n\n\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-ee2332cf wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full is-resized is-style-circle\" style=\"margin-top:var(--wp--preset--spacing--lg);margin-bottom:var(--wp--preset--spacing--sm)\"><img loading=\"lazy\" decoding=\"async\" width=\"478\" height=\"523\" src=\"https:\/\/distributionstrategy.com\/wp-content\/uploads\/2026\/04\/StuTisdale-Headshot-2.jpeg\" alt=\"\" class=\"wp-image-10290\" style=\"width:137px;height:auto\" srcset=\"https:\/\/distributionstrategy.com\/wp-content\/uploads\/2026\/04\/StuTisdale-Headshot-2.jpeg 478w, https:\/\/distributionstrategy.com\/wp-content\/uploads\/2026\/04\/StuTisdale-Headshot-2-274x300.jpeg 274w\" sizes=\"auto, (max-width: 478px) 100vw, 478px\" \/><\/figure>\n\n\n\n<p class=\"has-book-font-size wp-block-paragraph\" style=\"font-style:normal;font-weight:600\">Stu Tisdale<\/p>\n\n\n\n<p class=\"has-monospace-font-family has-sm-font-size wp-block-paragraph\" style=\"text-transform:none\">Senior Vice President and Chief Experience Office, ADI Global<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:2rem\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-custom-wrapper width-wide\"><div class=\"inner\">\n<h2 class=\"wp-block-heading has-monospace-font-family has-md-font-size\" style=\"margin-top:var(--wp--preset--spacing--xl);margin-bottom:0;font-style:normal;font-weight:700;text-transform:uppercase\">Sponsors<\/h2>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-gray-200-color has-alpha-channel-opacity has-gray-200-background-color has-background\" style=\"margin-top:0\"\/>\n\n\n\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image aligncenter size-full\"><a href=\"https:\/\/www.epicor.com\/en-us\/\" target=\"_blank\" rel=\" noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"200\" height=\"35\" src=\"https:\/\/distributionstrategy.com\/wp-content\/uploads\/2026\/03\/Epicor_Logo_Teal_RGB.png\" alt=\"\" class=\"wp-image-9404\"\/><\/a><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\"><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-custom-wrapper width-wide\" style=\"margin-bottom:var(--wp--preset--spacing--xl)\"><div class=\"inner\">\n<h2 class=\"wp-block-heading has-monospace-font-family has-md-font-size\" style=\"margin-top:var(--wp--preset--spacing--xl);margin-bottom:0;font-style:normal;font-weight:700;text-transform:uppercase\">Panelists &amp; Hosts<\/h2>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-gray-200-color has-alpha-channel-opacity has-gray-200-background-color has-background\" style=\"margin-top:0;margin-bottom:var(--wp--preset--spacing--xl)\"\/>\n\n\n\n<div class=\"wp-block-columns are-vertically-aligned-top is-layout-flex wp-container-core-columns-is-layout-695a3a3e wp-block-columns-is-layout-flex\" style=\"margin-bottom:var(--wp--preset--spacing--70)\">\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:250px\">\n<figure class=\"wp-block-image size-full is-resized is-style-circle\"><img loading=\"lazy\" decoding=\"async\" width=\"478\" height=\"523\" src=\"https:\/\/distributionstrategy.com\/wp-content\/uploads\/2026\/04\/StuTisdale-Headshot-2.jpeg\" alt=\"\" class=\"wp-image-10290\" style=\"aspect-ratio:1;object-fit:cover;width:250px\" srcset=\"https:\/\/distributionstrategy.com\/wp-content\/uploads\/2026\/04\/StuTisdale-Headshot-2.jpeg 478w, https:\/\/distributionstrategy.com\/wp-content\/uploads\/2026\/04\/StuTisdale-Headshot-2-274x300.jpeg 274w\" sizes=\"auto, (max-width: 478px) 100vw, 478px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-container-core-column-is-layout-a7dce961 wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<p class=\"has-md-font-size wp-block-paragraph\" style=\"margin-bottom:0;font-style:normal;font-weight:600\">Stu Tisdale<\/p>\n\n\n\n<p class=\"has-monospace-font-family has-book-font-size wp-block-paragraph\" style=\"font-style:normal;font-weight:500;letter-spacing:-0.015em;text-transform:none\">Senior Vice President and Chief Experience Office, ADI Global<\/p>\n\n\n\n<div style=\"height:0.5rem\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-book-font-size wp-block-paragraph\" style=\"margin-top:var(--wp--preset--spacing--md)\">Stu Tisdale is the Senior Vice President and Chief Experience Officer for ADI, responsible for setting the strategic direction and managing the company\u2019s digital footprint to deliver a leading omnichannel customer experience across all touchpoints. He oversees the company\u2019s e-commerce websites and apps, digital marketing, loyalty programs, strategic pricing, data science and analytics, creative services and technical sales support.<\/p>\n\n\n\n<p class=\"has-book-font-size wp-block-paragraph\" style=\"margin-top:var(--wp--preset--spacing--md)\">Focused on delivering an exceptional omnichannel customer experience, Stu drives initiatives to enhance the customer journey across all channels. He has played a key role in leading numerous strategic initiatives including online shopping and e-commerce platform enhancements, cloud-based pricing, touchless ordering, ADI Pro Rewards, analytics, AI\/ML-powered sales tools and more.<\/p>\n\n\n\n<p class=\"has-book-font-size wp-block-paragraph\" style=\"margin-top:var(--wp--preset--spacing--md)\">Stu also leads all Voice of the Customer initiatives for the company, ensuring customer feedback is integrated into all product and services offerings. Additionally, he plays a vital role in cultivating M&amp;A opportunities to accelerate ADI\u2019s growth, resulting in seven acquisitions since 2020.<\/p>\n\n\n\n<p class=\"has-book-font-size wp-block-paragraph\" style=\"margin-top:var(--wp--preset--spacing--md)\">Stu is an accomplished leader with deep expertise in B2B marketing, digital strategy and commercial excellence. Previously, he served as Vice President, Strategy and Commercial and has held a variety of roles within the company\u2019s marketing and category management functions. Prior to ADI, Stu held roles in product management and marketing at Henry Schein, Inc.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns are-vertically-aligned-top is-layout-flex wp-container-core-columns-is-layout-695a3a3e wp-block-columns-is-layout-flex\" style=\"margin-bottom:var(--wp--preset--spacing--70)\">\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:250px\">\n<figure class=\"wp-block-image size-full is-resized is-style-circle\"><img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"2560\" src=\"https:\/\/distributionstrategy.com\/wp-content\/uploads\/2026\/03\/Mark-Brohan-Headshot-scaled.jpg\" alt=\"\" class=\"wp-image-9809\" style=\"aspect-ratio:1;object-fit:cover;width:250px\" srcset=\"https:\/\/distributionstrategy.com\/wp-content\/uploads\/2026\/03\/Mark-Brohan-Headshot-scaled.jpg 1920w, https:\/\/distributionstrategy.com\/wp-content\/uploads\/2026\/03\/Mark-Brohan-Headshot-225x300.jpg 225w, https:\/\/distributionstrategy.com\/wp-content\/uploads\/2026\/03\/Mark-Brohan-Headshot-768x1024.jpg 768w, https:\/\/distributionstrategy.com\/wp-content\/uploads\/2026\/03\/Mark-Brohan-Headshot-1152x1536.jpg 1152w, https:\/\/distributionstrategy.com\/wp-content\/uploads\/2026\/03\/Mark-Brohan-Headshot-1536x2048.jpg 1536w\" sizes=\"auto, (max-width: 1920px) 100vw, 1920px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-container-core-column-is-layout-a7dce961 wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<p class=\"has-md-font-size wp-block-paragraph\" style=\"margin-bottom:0;font-style:normal;font-weight:600\">Mark Brohan<\/p>\n\n\n\n<p class=\"has-monospace-font-family has-book-font-size wp-block-paragraph\" style=\"font-style:normal;font-weight:500;letter-spacing:-0.015em;text-transform:none\">Executive Editor, Distribution Strategy Group<\/p>\n\n\n\n<div style=\"height:0.5rem\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-book-font-size wp-block-paragraph\" style=\"margin-top:var(--wp--preset--spacing--md)\">Mark Brohan is a journalist and market researcher focused on B2B ecommerce, wholesale distribution and digital transformation. With more than three decades of experience, he analyzes how manufacturers and distributors use ecommerce, data and emerging technologies to modernize sales and operations. He is a frequent conference speaker and moderator, known for clear, data-driven insight into B2B commerce strategy.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group has-gray-50-background-color has-background has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--xl);padding-bottom:var(--wp--preset--spacing--70)\">\n<div class=\"wp-block-custom-wrapper width-wide\"><div class=\"inner\">\n<h2 class=\"wp-block-heading has-text-align-center has-headline-font-family has-xl-font-size\" id=\"registration-form\" style=\"margin-top:0;margin-bottom:var(--wp--preset--spacing--sm);letter-spacing:-0.015em\">Watch Now<\/h2>\n\n\n\n<script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js.hsforms.net\/forms\/embed\/v2.js\"><\/script>\n<script>\n  hbspt.forms.create({\n    portalId: \"47217141\",\n    formId: \"c32c9ca2-75f2-4cfa-82e9-a21e3b471262\",\n    region: \"na1\"\n  });\n<\/script>\n<\/div><\/div>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Join us on-demand to explore strategies for protecting margin and sustaining growth in today&#8217;s volatile distribution environment.<\/p>\n","protected":false},"author":12,"featured_media":10237,"template":"","meta":{"_tec_requires_first_save":false,"content-type":"","_EventAllDay":false,"_EventTimezone":"America\/New_York","_EventStartDate":"2026-05-05 12:00:00","_EventEndDate":"2026-05-05 13:00:00","_EventStartDateUTC":"2026-05-05 16:00:00","_EventEndDateUTC":"2026-05-05 17:00:00","_EventShowMap":false,"_EventShowMapLink":false,"_EventURL":"","_EventCost":"","_EventCostDescription":"","_EventCurrencySymbol":"$","_EventCurrencyCode":"USD","_EventCurrencyPosition":"prefix","_EventDateTimeSeparator":"","_EventTimeRangeSeparator":" - 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