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DTSTART;TZID=America/New_York:20260922T090000
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UID:10000608-1790067600-1790071200@distributionstrategy.com
SUMMARY:09/22/26Wholesale Change Podcast
DESCRIPTION:Wholesale Change \n\n\n\nWeekly Podcast with Ian Heller and Mark BrohanTuesday Mornings 9AM ET / 6AM PT\n\n\n\n\n\n\n\n\n\n\n\n\nRegister Now\n\n\n\n\n\n\nTwo distribution experts. One weekly breakdown. The earnings\, M&A\, and market moves that matter—decoded\, debated\, and delivered without the corporate filter. \n\n\n\n\n\n\n\n\n\n\n\n\n\n\nWholesale Change – News\, Analysis\, and Opinions for Distributors \n\n\n\nWholesale Change is a weekly live news show for the distribution industry\, hosted by Ian Heller and Mark Brohan. Each episode dives into the stories that actually matter to distributors—earnings reports\, M&A\, AD and buying group developments\, Amazon Business\, AI\, and the strategies behind the headlines. \n\n\n\nThis isn’t a neutral recap; it’s a news + analysis + opinion program. Ian and Mark bring decades of distribution and B2B expertise to: \n\n\n\n\nExplain what’s really driving the numbers behind public and private distributors\n\n\n\nConnect quarter‑to‑quarter trends across leading players\n\n\n\nCall out who’s talking about AI vs. who’s actually doing it\n\n\n\nExplore what industry shifts mean for mid‑market distributors trying to compete at scale\n\n\n\n\nThe tone is lively\, candid\, and occasionally snarky—more “two experts telling you what they actually think” than “one more corporate webinar.” Regular segments\, lightning‑round questions\, and guest appearances from industry leaders keep the show fast‑paced and fun\, while still grounded in data and real‑world experience. \n\n\n\nWho it’s for:Executives\, strategy leaders\, finance and sales leaders\, and anyone in distribution who wants to stay ahead of what’s happening in the market—without having to read every earnings release and analyst note themselves. \n\n\n\nHow it works:Subscribe once and you’re set for the season. You’ll receive a single recurring Zoom link that works for every episode. There’s no need to register week after week\, and you can unsubscribe at any time. \n\n\n\n\n\n\n\n\n\n\n\n\n\nHosts\n\n\n\n\n\n\n\n\n\n\n\n\nIan Heller \n\n\n\nCo-Founder and Chief Strategy Officer\, Distribution Strategy Group \n\n\n\n \n\n\n\n\n\n\n\n\nMark Brohan \n\n\n\nExecutive Editor\, Distribution Strategy Group \n\n\n\n\n\n\n\n\n\n\n\nHosts\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\nIan Heller \n\n\n\nCo-Founder and Chief Strategy Officer\, Distribution Strategy Group \n\n\n\n\n\n\n\nIan Heller joined Grainger as a part-time truck unloader in college and left fifteen years later as the VP Marketing. Since then\, he’s held senior executive positions at four other publicly-held firms\, consulted with dozens of distributors\, and continues to write and speak extensively on how AI\, strategy\, channel evolution\, and other major trends affect the industry. Ian holds a B.A. in History from Roosevelt University and an MBA from the Kellogg School at Northwestern University. \n\n\n\n\n\n\n\n\n\n\n\n\n\nMark Brohan \n\n\n\nExecutive Editor\, Distribution Strategy Group \n\n\n\n\n\n\n\nMark Brohan is a journalist and market researcher focused on B2B ecommerce\, wholesale distribution and digital transformation. With more than three decades of experience\, he analyzes how manufacturers and distributors use ecommerce\, data and emerging technologies to modernize sales and operations. He is a frequent conference speaker and moderator\, known for clear\, data-driven insight into B2B commerce strategy. \n\n\n\n\n\n\n\n\nRegister Now
URL:https://distributionstrategy.com/event/09-22-26-wholesale-change/
CATEGORIES:Upcoming Program,Wholesale Change Show
ATTACH;FMTTYPE=image/png:https://distributionstrategy.com/wp-content/uploads/2026/08/Wholesale-Change-NEW-Featured-Image-1.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260923T120000
DTEND;TZID=America/New_York:20260923T130000
DTSTAMP:20260904T190844Z
CREATED:20260819T220413Z
LAST-MODIFIED:20260904T190844Z
UID:10000604-1790164800-1790168400@distributionstrategy.com
SUMMARY:09/23/26 TLP: The Distributor's Technology "Dreamstack"
DESCRIPTION:Technology Leader Panel \n\n\n\nThe Distributor’s Technology “Dreamstack”\n\n\n\n\n\n\n\n\nRegister Now\n\n\n\n\n\n\nIf you could build your tech stack from scratch today\, what would you actually choose and what would you leave behind? \n\n\n\n\n\n\n\n\n\n\n\n\n\n\nEvery distributor has accumulated technology over time — systems added in layers\, inherited through acquisitions\, or chosen to solve a single problem without a view of the whole. The result is a stack that works\, mostly\, but doesn’t hang together the way leaders wish it did. The question worth asking now is: if you were building from scratch today\, what would you actually choose? \n\n\n\nIn this Technology Leader Panel\, distribution executives and technology leaders come together to define what a purpose-built distributor tech stack looks like in 2026 — the platforms\, integrations\, and capabilities that belong in it\, and the legacy choices that don’t. Panelists will share what they’ve learned from real deployments\, what they’d do differently\, and how they think about making smart technology investments in an environment where the options keep expanding. \n\n\n\nKey Takeaways \n\n\n\n\nWhat the core components of a modern distributor tech stack look like and how they fit together\n\n\n\nWhere ERP\, CRM\, ecommerce\, analytics\, and AI tools intersect and where the gaps most often appear\n\n\n\nHow leading distributors are evaluating and prioritizing technology investments in 2026\n\n\n\nWhat integration and data strategy decisions have the biggest downstream impact on stack performance\n\n\n\nHow to build a technology roadmap that’s durable\, not just current\n\n\n\n\nWhat You’ll Learn \n\n\n\n\nThe platforms and capabilities distribution technology leaders would prioritize if building a stack today\n\n\n\nWhere current stacks are falling short and what’s most commonly missing or misaligned\n\n\n\nHow to think about the build vs. buy vs. integrate decision across the stack\n\n\n\nWhat success looks like when the technology actually works together as a system\n\n\n\n\nJoin Us \n\n\n\nIf you’re responsible for technology strategy\, operations\, or digital transformation at a distribution company\, this panel will give you a practical framework for evaluating where your stack stands and where to focus next. \n\n\n\n\n\n\n\n\n\nPanelists\n\n\n\n\n\n\n\n\n\n\n\n\nGraham Rigby \n\n\n\nVice President\, Product Management for Distribution and Building Supply Industries\, Epicor Software \n\n\n\n\n\n\n\nAlex West \n\n\n\nTechnical Lead\, Phocas Software \n\n\n\n\n\n\n\nRyan Ayers \n\n\n\nCo-Founder and CEO\, Suppli \n\n\n\n \n\n\n\n\n\n\n\n\n\n\n\n\nSponsor\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\nPanelists\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\nGraham Rigby \n\n\n\nVice President\, Product Management for Distribution and Building Supply Industries\, Epicor Software \n\n\n\n\n\n\n\nGraham Rigby is Vice President of Product Management for the Distribution and Building Supply industries at Epicor\, where he leads product strategy and innovation for solutions that help distributors modernize and scale their operations. With more than 25 years of experience spanning product management\, sales leadership\, and implementation\, Rigby brings a deep understanding of the challenges and opportunities facing today’s distribution businesses. \n\n\n\nA founding leader behind Epicor’s Distribution business in North America\, he has played a key role in growing Epicor platforms into widely adopted solutions and in shaping Epicor’s broader distribution strategy. Known for his customer-centric approach\, Rigby works closely with organizations to align technology with real-world operational needs\, driving efficiency\, growth\, and long-term competitiveness. \n\n\n\n\n\n\n\n\n\n\n\n\n\nAlex West \n\n\n\nTechnical Lead\, Phocas Software \n\n\n\n\n\n\n\nAlex West leads the US Technical Presales team at Phocas Software\, where he works with distributors daily on the analytics layer of the stack – automated financial statements\, sales and inventory analytics\, and rebate management. Because that work starts with connecting to whatever ERP and surrounding systems a distributor already has\, he sees firsthand which stack and data decisions make reporting straightforward and which ones make it expensive. Prior to Phocas\, Alex spent 12+ years in technical presales across reporting\, analytics\, and FP&A software\, serving customers in a range of industries and market segments. \n\n\n\n\n\n\n\n\n\n\n\n\n\nRyan Ayers \n\n\n\nCo-Founder and CEO\, Suppli \n\n\n\n\n\n\n\nRyan Ayers is the Co-Founder and CEO of Suppli\, the digital credit teammate built for the physical economy that integrates with your ERP to monitor customers for changes in credit health\, proactively manage dunning\, and automate cash application. Under his leadership\, Suppli has become a trusted industry partner recognized by AD\, NAW\, ISA\, LMC and NACM. \n\n\n\n\n\nHost\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\nBrian Hopkins \n\n\n\nChief Operations Officer\, Distribution Strategy Group \n\n\n\n\n\n\n\nBrian Hopkins is recognized for his expertise in customer service and operational efficiency within the industrial distribution sector. His career trajectory showcases a series of impactful leadership roles\, marked by innovation and strategic growth. \n\n\n\n\n\n\n\n\nRegister Now
URL:https://distributionstrategy.com/event/09-23-26-tlp-the-distributors-technology-dreamstack/
CATEGORIES:Upcoming Program
ATTACH;FMTTYPE=image/png:https://distributionstrategy.com/wp-content/uploads/2026/08/09-23-TLP-Featured-Image.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260929T090000
DTEND;TZID=America/New_York:20260929T100000
DTSTAMP:20260917T023501Z
CREATED:20260916T162245Z
LAST-MODIFIED:20260917T023501Z
UID:10000613-1790672400-1790676000@distributionstrategy.com
SUMMARY:09/29/26Wholesale Change Podcast
DESCRIPTION:Wholesale Change \n\n\n\nWeekly Podcast with Ian Heller and Mark BrohanTuesday Mornings 9AM ET / 6AM PT\n\n\n\n\n\n\n\n\n\n\n\n\nRegister Now\n\n\n\n\n\n\nTwo distribution experts. One weekly breakdown. The earnings\, M&A\, and market moves that matter—decoded\, debated\, and delivered without the corporate filter. \n\n\n\n\n\n\n\n\n\n\n\n\n\n\nWholesale Change – News\, Analysis\, and Opinions for Distributors \n\n\n\nWholesale Change is a weekly live news show for the distribution industry\, hosted by Ian Heller and Mark Brohan. Each episode dives into the stories that actually matter to distributors—earnings reports\, M&A\, AD and buying group developments\, Amazon Business\, AI\, and the strategies behind the headlines. \n\n\n\nThis isn’t a neutral recap; it’s a news + analysis + opinion program. Ian and Mark bring decades of distribution and B2B expertise to: \n\n\n\n\nExplain what’s really driving the numbers behind public and private distributors\n\n\n\nConnect quarter‑to‑quarter trends across leading players\n\n\n\nCall out who’s talking about AI vs. who’s actually doing it\n\n\n\nExplore what industry shifts mean for mid‑market distributors trying to compete at scale\n\n\n\n\nThe tone is lively\, candid\, and occasionally snarky—more “two experts telling you what they actually think” than “one more corporate webinar.” Regular segments\, lightning‑round questions\, and guest appearances from industry leaders keep the show fast‑paced and fun\, while still grounded in data and real‑world experience. \n\n\n\nWho it’s for:Executives\, strategy leaders\, finance and sales leaders\, and anyone in distribution who wants to stay ahead of what’s happening in the market—without having to read every earnings release and analyst note themselves. \n\n\n\nHow it works:Subscribe once and you’re set for the season. You’ll receive a single recurring Zoom link that works for every episode. There’s no need to register week after week\, and you can unsubscribe at any time. \n\n\n\n\n\n\n\n\n\n\n\n\n\nHosts\n\n\n\n\n\n\n\n\n\n\n\n\nIan Heller \n\n\n\nCo-Founder and Chief Strategy Officer\, Distribution Strategy Group \n\n\n\n \n\n\n\n\n\n\n\n\nMark Brohan \n\n\n\nExecutive Editor\, Distribution Strategy Group \n\n\n\n\n\n\n\n\n\n\n\nHosts\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\nIan Heller \n\n\n\nCo-Founder and Chief Strategy Officer\, Distribution Strategy Group \n\n\n\n\n\n\n\nIan Heller joined Grainger as a part-time truck unloader in college and left fifteen years later as the VP Marketing. Since then\, he’s held senior executive positions at four other publicly-held firms\, consulted with dozens of distributors\, and continues to write and speak extensively on how AI\, strategy\, channel evolution\, and other major trends affect the industry. Ian holds a B.A. in History from Roosevelt University and an MBA from the Kellogg School at Northwestern University. \n\n\n\n\n\n\n\n\n\n\n\n\n\nMark Brohan \n\n\n\nExecutive Editor\, Distribution Strategy Group \n\n\n\n\n\n\n\nMark Brohan is a journalist and market researcher focused on B2B ecommerce\, wholesale distribution and digital transformation. With more than three decades of experience\, he analyzes how manufacturers and distributors use ecommerce\, data and emerging technologies to modernize sales and operations. He is a frequent conference speaker and moderator\, known for clear\, data-driven insight into B2B commerce strategy. \n\n\n\n\n\n\n\n\nRegister Now
URL:https://distributionstrategy.com/event/09-22-26wholesale-change-podcast/
CATEGORIES:Upcoming Program,Wholesale Change Show
ATTACH;FMTTYPE=image/png:https://distributionstrategy.com/wp-content/uploads/2026/08/Wholesale-Change-NEW-Featured-Image-1.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260929T120000
DTEND;TZID=America/New_York:20260929T130000
DTSTAMP:20260908T201330Z
CREATED:20260825T142327Z
LAST-MODIFIED:20260908T201330Z
UID:10000605-1790683200-1790686800@distributionstrategy.com
SUMMARY:09/29/26 SME: How Distributors are Driving Employee Engagement
DESCRIPTION:Subject Matter expert  \n\n\n\nHow Distributors are Driving Employee Engagement\n\n\n\n\n\n\n\n\nRegister Now\n\n\n\n\n\n\nEngagement looks different when your workforce is in a warehouse\, a truck\, and a sales territory all at once. Here’s what actually works. \n\n\n\n\n\n\n\n\n\n\n\n\n\n\nEmployee engagement has always been a challenge in wholesale distribution — a workforce spread across warehouses\, delivery routes\, and sales territories\, often with limited visibility into company direction and few natural touchpoints with leadership. The pressure is sharper now. Retention costs are real\, frontline expectations have changed\, and the organizations that figure out how to build genuine engagement across their entire workforce — not just corporate staff — are seeing it show up in performance. \n\n\n\nIn this Subject Matter Expert session\, Nancy Disbrow\, SHRM-SCP\, Managing Director of Talent at Nivalmi Consulting\, draws on her direct experience leading HR at a wholesale distributor to examine what employee engagement actually looks like in a distribution environment — the specific practices that move the needle\, why standard approaches often fall short in this industry\, and what distribution leaders can do starting now to build a more engaged workforce. \n\n\n\nKey Takeaways \n\n\n\n\nWhy employee engagement looks different in wholesale distribution and why generic HR approaches often miss the mark\n\n\n\nThe frontline engagement gap — where most distributors lose ground and what leading organizations are doing differently\n\n\n\nHow to build connection and visibility across a workforce that is rarely in the same place at the same time\n\n\n\nWhat managers at every level can do to drive engagement without adding bureaucracy or overhead\n\n\n\nHow engaged workforces in distribution translate to measurable outcomes in retention\, productivity\, and customer experience\n\n\n\n\nWhat You’ll Learn \n\n\n\nHow to build a culture of engagement that sustains itself through leadership transitions and periods of growth or change9\, 2026 at 9PT/12ET to explore how AI is transforming warehouse operations in wholesale distribution. \n\n\n\nPractical engagement strategies that work across the distinct segments of a distribution workforce — warehouse\, delivery\, inside sales\, outside sales\, and operations \n\n\n\nHow to assess where your organization stands on engagement and identify the highest-leverage areas to address first \n\n\n\nWhat communication\, recognition\, and development practices are making a real difference at peer distribution companies \n\n\n\n\n\n\n\n\n\nSpeaker\n\n\n\n\n\n\n\n\n\n\n\n\nNancy Disbrow \n\n\n\nManaging Director of Talent\, Nivalmi Consulting \n\n\n\n\n\n\n\n\nGuest\n\n\n\n\n\n\n\n\n\n\n\n\nKristopher Shaffer \n\n\n\nProduct Manager\, Epicor Software Corporation \n\n\n\n\n\n\n\n\n\n\n\n\nSponsor\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\nSpeaker\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\nNancy Disbrow \n\n\n\nManaging Director of Talent\, Nivalmi Consulting \n\n\n\n\n\n\n\nNancy Disbrow is Managing Director of Talent at Nivalmi Consulting\, where she partners with leaders to align people strategy with business goals. Nancy helps organizations build high-performing teams and scalable people systems that grow with the business. Drawing on her experience leading HR within distribution and logistics organizations\, she brings firsthand insight into what it takes to build engaged\, high-performing workforces in complex\, fast-moving environments. Nancy has a proven track record of turning people strategy into measurable business outcomes\, from stronger retention to improved productivity and culture. She regularly advises leadership teams on practical\, sustainable ways to strengthen engagement\, communication\, and performance across their organizations. \n\n\n\n\n\n\n\nGuest\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\nKristopher Shaffer \n\n\n\nProduct Manager\, Epicor Software Corporation \n\n\n\n\n\n\n\nKristopher (“Kris”) Shaffer is a Product Manager at Epicor Software responsible for the company’s Connected Worker product portfolio and strategy. With more than a decade of experience working with customers to understand challenges and build products that empower their frontline workers\, optimize warehouse operations\, and accelerate digital transformation through connected workforce and manufacturing solutions. \n\n\n\n\n\n\n\nHost\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\nJonathan Bein\, Ph.D. \n\n\n\nManaging Partner\, Distribution Strategy Group \n\n\n\nJonathan Bein Ph.D. has worked with over 100 distributors to apply advanced analytics and AI to improve customer experience\, define value proposition\, estimate sales potential\, and create digital strategy. \n\n\n\n\n\n\n\n\nRegister Now
URL:https://distributionstrategy.com/event/09-29-26-sme-how-distributors-are-driving-employee-engagement/
CATEGORIES:Upcoming Program
ATTACH;FMTTYPE=image/png:https://distributionstrategy.com/wp-content/uploads/2026/08/09-29-SME-Featured-Image.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20261006T090000
DTEND;TZID=America/New_York:20261006T100000
DTSTAMP:20260917T023445Z
CREATED:20260916T162617Z
LAST-MODIFIED:20260917T023445Z
UID:10000615-1791277200-1791280800@distributionstrategy.com
SUMMARY:10/06/26Wholesale Change Podcast
DESCRIPTION:Wholesale Change \n\n\n\nWeekly Podcast with Ian Heller and Mark BrohanTuesday Mornings 9AM ET / 6AM PT\n\n\n\n\n\n\n\n\n\n\n\n\nRegister Now\n\n\n\n\n\n\nTwo distribution experts. One weekly breakdown. The earnings\, M&A\, and market moves that matter—decoded\, debated\, and delivered without the corporate filter. \n\n\n\n\n\n\n\n\n\n\n\n\n\n\nWholesale Change – News\, Analysis\, and Opinions for Distributors \n\n\n\nWholesale Change is a weekly live news show for the distribution industry\, hosted by Ian Heller and Mark Brohan. Each episode dives into the stories that actually matter to distributors—earnings reports\, M&A\, AD and buying group developments\, Amazon Business\, AI\, and the strategies behind the headlines. \n\n\n\nThis isn’t a neutral recap; it’s a news + analysis + opinion program. Ian and Mark bring decades of distribution and B2B expertise to: \n\n\n\n\nExplain what’s really driving the numbers behind public and private distributors\n\n\n\nConnect quarter‑to‑quarter trends across leading players\n\n\n\nCall out who’s talking about AI vs. who’s actually doing it\n\n\n\nExplore what industry shifts mean for mid‑market distributors trying to compete at scale\n\n\n\n\nThe tone is lively\, candid\, and occasionally snarky—more “two experts telling you what they actually think” than “one more corporate webinar.” Regular segments\, lightning‑round questions\, and guest appearances from industry leaders keep the show fast‑paced and fun\, while still grounded in data and real‑world experience. \n\n\n\nWho it’s for:Executives\, strategy leaders\, finance and sales leaders\, and anyone in distribution who wants to stay ahead of what’s happening in the market—without having to read every earnings release and analyst note themselves. \n\n\n\nHow it works:Subscribe once and you’re set for the season. You’ll receive a single recurring Zoom link that works for every episode. There’s no need to register week after week\, and you can unsubscribe at any time. \n\n\n\n\n\n\n\n\n\n\n\n\n\nHosts\n\n\n\n\n\n\n\n\n\n\n\n\nIan Heller \n\n\n\nCo-Founder and Chief Strategy Officer\, Distribution Strategy Group \n\n\n\n \n\n\n\n\n\n\n\n\nMark Brohan \n\n\n\nExecutive Editor\, Distribution Strategy Group \n\n\n\n\n\n\n\n\n\n\n\nHosts\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\nIan Heller \n\n\n\nCo-Founder and Chief Strategy Officer\, Distribution Strategy Group \n\n\n\n\n\n\n\nIan Heller joined Grainger as a part-time truck unloader in college and left fifteen years later as the VP Marketing. Since then\, he’s held senior executive positions at four other publicly-held firms\, consulted with dozens of distributors\, and continues to write and speak extensively on how AI\, strategy\, channel evolution\, and other major trends affect the industry. Ian holds a B.A. in History from Roosevelt University and an MBA from the Kellogg School at Northwestern University. \n\n\n\n\n\n\n\n\n\n\n\n\n\nMark Brohan \n\n\n\nExecutive Editor\, Distribution Strategy Group \n\n\n\n\n\n\n\nMark Brohan is a journalist and market researcher focused on B2B ecommerce\, wholesale distribution and digital transformation. With more than three decades of experience\, he analyzes how manufacturers and distributors use ecommerce\, data and emerging technologies to modernize sales and operations. He is a frequent conference speaker and moderator\, known for clear\, data-driven insight into B2B commerce strategy. \n\n\n\n\n\n\n\n\nRegister Now
URL:https://distributionstrategy.com/event/10-06-26wholesale-change-podcast/
CATEGORIES:Upcoming Program,Wholesale Change Show
ATTACH;FMTTYPE=image/png:https://distributionstrategy.com/wp-content/uploads/2026/08/Wholesale-Change-NEW-Featured-Image-1.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20261007T120000
DTEND;TZID=America/New_York:20261007T130000
DTSTAMP:20260915T173731Z
CREATED:20260915T173114Z
LAST-MODIFIED:20260915T173731Z
UID:10000609-1791374400-1791378000@distributionstrategy.com
SUMMARY:10/07/26  BPS: State of eCommerce
DESCRIPTION:Best Practice Study \n\n\n\nState of eCommerce\n\n\n\n\n\n\n\n\nRegister Now\n\n\n\n\n\n\nDSG’s latest research reveals what the best-performing distributors are doing in ecommerce — and what everyone else is missing. \n\n\n\n\n\n\n\n\n\n\n\n\n\n\nEcommerce is no longer a side channel for distributors. It is central to how customers buy\, how companies grow\, and how competitive positions are established or lost. Yet performance varies dramatically across the industry\, and most distributors still lack a clear benchmark for where they stand. \n\n\n\nIn this session\, Jonathan Bein\, Ph.D.\, Managing Partner of Distribution Strategy Group\, will present findings from DSG’s latest State of eCommerce Best Practices Study. Drawing on primary research across the distribution industry\, he will share what separates digital leaders from the rest of the field\, where distributors are investing\, and which strategies are producing measurable results. \n\n\n\nKey Takeaways \n\n\n\n\nWhere distributors stand today on ecommerce adoption\, revenue attribution\, and customer experience\n\n\n\nThe practices that consistently distinguish high-performing digital distributors\n\n\n\nWhere investment is flowing and which technology decisions are paying off\n\n\n\nHow customer buying behavior is shifting and what distributors must do to keep pace\n\n\n\nPractical benchmarks you can use to assess your own digital maturity\n\n\n\n\nWhat You’ll Learn \n\n\n\nCurrent ecommerce adoption rates across the distribution industry\, including what percentage of revenue is flowing through digital channels and how that compares to prior years. \n\n\n\nThe specific practices\, platforms\, and organizational structures that characterize distributors with the strongest ecommerce performance. \n\n\n\nWhere distributors are directing technology investment and which capabilities\, from search and personalization to self-service and integration\, are delivering the clearest returns. \n\n\n\nHow B2B buyer expectations are evolving and what the data reveals about gaps between what customers want digitally and what most distributors currently offer. \n\n\n\nA benchmark framework you can apply to your own operation to identify where you stand and where the highest-priority opportunities are. \n\n\n\n\n\n\n\n\n\nSpeaker\n\n\n\n\n\n\n\n\n\n\n\n\nJonathan Bein\, Ph.D. \n\n\n\nManaging Partner\, Distribution Strategy Group \n\n\n\n\n\n\n\n\n\n\n\n\nSponsors\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\nHost and Speaker\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\nJonathan Bein\, Ph.D. \n\n\n\nManaging Partner\, Distribution Strategy Group \n\n\n\n\n\n\n\nJonathan Bein Ph.D. has worked with over 100 distributors to apply advanced analytics and AI to improve customer experience\, define value proposition\, estimate sales potential\, and create digital strategy. \n\n\n\n\n\n\n\n\nRegister Now
URL:https://distributionstrategy.com/event/10-07-26-bps-state-of-ecommerce/
CATEGORIES:Upcoming Program
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DTSTART;TZID=America/New_York:20261021T120000
DTEND;TZID=America/New_York:20261021T130000
DTSTAMP:20260916T192618Z
CREATED:20260916T192206Z
LAST-MODIFIED:20260916T192618Z
UID:10000612-1792584000-1792587600@distributionstrategy.com
SUMMARY:10/21/26 DLP: Last Mile Learnings: How Distributors Manage Deliveries
DESCRIPTION:Distribution Leader Panel \n\n\n\nLast Mile Learnings: How Distributors Manage Deliveries\n\n\n\n\n\n\n\n\nRegister Now\n\n\n\n\n\n\nDelivery is where distributor strategy meets the customer’s front door. Hear what is actually working. \n\n\n\n\n\n\n\n\n\n\n\n\n\n\nDelivery is one of the most visible touchpoints in the distributor-customer relationship\, and one of the most operationally complex. From fleet decisions and route optimization to proof of delivery and customer communication\, the last mile touches margin\, satisfaction\, and loyalty all at once. Yet most distributors have cobbled together their delivery operations over decades\, and few have a clear view of how their approach compares to the field. \n\n\n\nIn this Distribution Leader Panel\, distribution executives share how they are managing the last mile today: what is working\, what still does not\, and what decisions they wish they had made sooner. The conversation covers the full range of delivery models\, from owned fleets to third-party carriers to hybrid approaches\, and the technology\, staffing\, and process choices behind each. \n\n\n\nKey Takeaways \n\n\n\n\nHow distribution leaders are structuring their last-mile delivery operations across different models and market types\n\n\n\nThe technology investments making the biggest difference in delivery efficiency and customer visibility\n\n\n\nHow leading distributors are managing cost\, speed\, and reliability tradeoffs without sacrificing service\n\n\n\nWhat customers actually expect from delivery today\, and where most distributors still fall short\n\n\n\nThe organizational and staffing decisions that determine whether last-mile operations scale\n\n\n\n\nWhat You’ll Learn \n\n\n\nThe operational and staffing decisions that determine whether last-mile capabilities scale as a business grows. \n\n\n\nHow distribution leaders are structuring their last-mile delivery operations\, including the fleet\, carrier\, and hybrid models in use and the reasoning behind each. \n\n\n\nThe technology investments making the biggest difference in route optimization\, real-time tracking\, proof of delivery\, and customer communication. \n\n\n\nHow leading distributors are managing the tradeoffs between delivery cost\, speed\, and reliability without degrading service quality. \n\n\n\nWhat customers actually expect from delivery today\, where the gaps are most common\, and what separates distributors whose delivery experience earns loyalty from those where it does not. \n\n\n\n\n\n\n\n\n\nGuest\n\n\n\n\n\n\n\n\n\n\n\n\nDouglas Chapman \n\n\n\nDirector Region Operations and Safety\, Mayer Electric \n\n\n\n \n\n\n\n\n\n\n\n\n\n\n\n\nSponsor\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\nGuest\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\nDouglas Chapman \n\n\n\nDirector Region Operations and Safety\, Mayer Electric \n\n\n\n\n\n\n\nBio coming soon \n\n\n\n\n\n\n\nHost\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\nJonathan Bein\, Ph.D. \n\n\n\nManaging Partner\, Distribution Strategy Group \n\n\n\n\n\n\n\nJonathan Bein Ph.D. has worked with over 100 distributors to apply advanced analytics and AI to improve customer experience\, define value proposition\, estimate sales potential\, and create digital strategy. \n\n\n\n\n\n\n\n\nRegister Now
URL:https://distributionstrategy.com/event/10-21-26-dlp-last-mile-learnings-how-distributors-manage-deliveries/
CATEGORIES:Upcoming Program
ATTACH;FMTTYPE=image/png:https://distributionstrategy.com/wp-content/uploads/2026/09/10-21-DLP-Featured-Image.png
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